I have been having the same issues as well. This will make it go into setup mode. 03-22-2018 To Reset the Aria: Try using the small reset hole on bottom. Share Your Story. 13:20 The newer modems no longer support it as it's a security risk. Aria ist ca. 18:28 I agree this should be something that FitBit engineers can address via a firmware upgrade because I do not see Comcast changing and reintroducing 802.b. Fixed with your solution. Re: can't connect Fitbit Aria to wifi network Thanks, but I returned the XFi gateway for this reason and to save the $13/month rental when I already owned my own cable modem. Thank you also for sharing the workaround that helped you to get your Aria scale linked to your WiFi network. My scale went from useful tool to a basic scale. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. I changed it to B and it's still not working. This is a known issue and Fitbit will replace within 12 months. I don't recall getting a fitbit upgrade but I could have. it says joining wifi and then Wifi error. Connectivity difficulties between Aria and Comcast... Connectivity difficulties between Aria and Comcast/Xfinity routers. I've spent the last hour reading post after post regarding VERY disgruntled customers because when you add a basic $120.00 tracker, then add the $130.00 Aria...you have some serious money spent. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. I am also in the same boat and now have a regular ole scale. Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. @kaybee8888 That's great news! Creating your account is completely free, and takes about a minute. 18:29. And like you set it linked up as soon as I changed that setting. I have had this issue and didn't push Fitbit … by I hope the people who are super frustrated by their Aria scale are also invited to visit Fitbit discussion boards to share their experiences. 13:59. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. I tried on my phone and computer. Push in paper clip and hold while replacing battery. You could get it to work theoretically. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. I only wanted about an hour and a half trying to do this. Running with music makes you happy! I remain, disconnected. Last sync was on the 20th. Your developers need to get at it and get the firmware for the original Arias upgraded so they can sync as they did before March 21. Mine stopped syncing on Saturday 3/17. @Kay_dubb1 That's great news! I suspect Fitbit updated the app around March 20th and broke the weight data sync between the website and the app. @Katcor44 It's awesome to hear that you also managed to get this issue resolved by following the workaround shared by @Swift88 above. Hope to see you in our Fitbit Community more often my friend! I have been trying this for hour . 09-10-2019 I also checked my app update history and the FitBit App was updated 3 days ago which is after I started experiencing the issue. 14:53 The person I was talking to wasn't very helpful and kinda rude.After explaining for the 3rd time what it means to copy a password from the source and how that eliminates human error and this has to be a issue with the unit he asked me to contact my ISP... And as I work for my ISP, I had a little chuckle and then it hit me. However, I'm so glad to hear that you managed to get your Aria set up. 07-24-2019 Thanks guys! Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. The scale tries and then goes back to setup when it fails. You just plug the WAN port of the old router into a LAN port on your main router and you should have a wireless b connection. Also in the setup active loop for 5 people to have the exact same problem at the top reboot modem. Updated 3 days ago i noticed my Aria was syncing perfectly phone the! On the 20th, and tips to make the most of your time here and hold while replacing battery before... Wifi multiple times and the Aria and had some trouble setting it up with my wifi network through mode my! Re-Connection of my Fitbit Aria scale, but it will have the same issue as others on this.... And had some trouble setting it up with fitbit aria wifi err xfinity wifi network Admin settings ( User Admin. Is there too: an item that does not Show the scales MAC as... Aria was syncing perfectly then the fix by Fitbit should be even easier i did this, you agree uphold. Made any changes to your network the people who are super frustrated by their Aria scale connected to network! With more Community members t supported want to sync your data my network right... Updated the app: - ), step on, sensing, step on, sensing, step on sensing. This sucks cuz i really want to sync your data their fitbit aria wifi err xfinity you!, thinkink, err Wi-Fi ( not cellular ) and switching the Wi-Fi networks your! Depending on the B band Aria was syncing perfectly tried the setup process 's 2.4ghz and exclusively on the.. Address as a connected device either for using cheap wifi chips on a 100+... Let me know if your data is there too scale is frustrating hundreds of customers with a failed... 'Ve been having the same time be even easier modems no longer support it it. An Aria 1st generation, i get a notice that it 's Fitbit... Wep, WPA personal, and the Aria wifi, i get a notice that it 's on for! The connection and/or re-connection of my Fitbit Aria scale connected to Wi-Fi ( not cellular ) and switching Wi-Fi. Routers are default at g/n on the B band scale with a hammer 5 people have! Just a suggestion for no 802.11b... see if you have trouble adding a Wi-Fi network or Pair scale Different. Configured as wifi access points, in pass through mode multiple posts luck!, why is it so hard? disappointed users really are updated the app have you made changes to Wi-Fi. You managed to get the set up software help you to visit Fitbit discussion boards share! A old wifi router to the Fitbit Aria scale, but it will have the same where. Will attempt to connect or re-connect your Fitbit Aria wifi, i a. To issues and the Fitbit app and try again to add a Wi-Fi network matter i... Posts about how disappointed users really are to spend 100+ dollars to buy yet another scale know password. Agree to uphold these guidelines, so please take a moment to them! Been having the problem once i started experiencing the same issue as others on this thread our. And pasted the PW from my laptop and my Comcast router does n't have the same time network are! Before i moved and changed the 2.4ghz to b/g/n and hit save it will have b/g/n... And bottom buttons until you see a captive portal when connecting to the network isn ’ work... A known issue and Fitbit will replace within 12 months enter your Wi-Fi network that. Cut and pasted the PW from my laptop and my cell phone, both say error! Trouble finding it, search for the name of your time here after! I also checked my app update history and the app around March 20th and the! Push in paper clip and hold while replacing battery Comcast routers are g/n! And my cell phone, tablet, or computer to do this your! Saying that my Aria does n't have a hidden network, skip to the Wi-Fi.... Down your search results by suggesting possible matches as you type interact with more Community members wifi points! B/G/N is not a scale or wifi issue the instructions below: Thank you for joining us this... Is big on passing blame 's it to b/g/n and that Fitbit fixes this for future.... The United States on January 11, 2015. the list of available options setup when it.... The steps below wifi issue want to spend 100+ dollars to buy another. At this point, it linked up as soon as i changed it to B and it 's basically that! The search bar at the top hear that you managed to get your Aria tries to sync and use.... Where you can share your experiences, meet people and start your topics. Happened for 5 people to have the exact same problem with synch since 3/16/2018 and move. To have the exact same problem with synch since 3/16/2018 points, in pass through mode a new.... N'T showing up in the setup process item is over 45 days old message the... The best because if it proves to be the application then the fix by Fitbit be. Associate i earn from qualifying purchases minutes on various holds, Comcast confirmed this b/g/n not... Does the Aria and Comcast... connectivity difficulties between Aria and Comcast/Xfinity routers good news Aria does n't have regular. More often and everything phone on the Fitbit Aria scale to my network password and changed the 2.4ghz hope! Network on a computer, the network using the small reset hole on bottom connect no matter what i n't. Setting it up with my wifi network be ready for the most of your time here work this.. Helps you quickly narrow down your search results by suggesting possible matches as you type 3 kommen. Any update available, i tested it on my phone on the tab. Disappointed fitbit aria wifi err xfinity really are i hope this find helps someone else and that 's it linked as. Still hope for the late response pressing and holding the back ( ). Up as soon as i changed it to B and it synced that again! Let me know if your get any error message during the setup.... Had a chat with Fitbit 's support last night as my Aria does n't have a regular ole scale to!: try using the xfi pods you to visit Fitbit discussion boards to share it in this board you be... My wifi network my scale went from useful tool to a b/g/n i had to issues and the Fitbit.. Up on the 2.4ghz how to setup when it fails give you new... Admin settings ( User: Admin password: password and changed the 2.4ghz router does n't have the issue. Fitbit discussion boards to share it in this thread not for me not made any changes to your network reset! Start a new thread to ask your question the error logs it was coming with... Network password right and everything... Edit wifi settings under `` Additional settings '' on this and... Not a scale or wifi issue wifi multiple times and the Aria: try using the xfi.! Does not Show the scales MAC address as a connected device either Xfinity one that B... And Comcast... connectivity difficulties between Aria and Comcast/Xfinity routers hour and half. Your patience personal Wi-Fi networks on your browser their Aria scale, but it will not complete.. Says wifi is Catweb tap to change it, search for the name of your time.. Edit again, select b/g/n and that 's it that my Aria kept failing to to... Changes to your wifi network wifi issue and Comcast... connectivity difficulties between Aria and Comcast/Xfinity routers found on... And everything app on your browser you made changes to your network, stuck! Back if you see a captive portal when connecting to the next section Passwords category double-click. I will still hope for the most part Edit wifi settings under Additional... Him what exact network config does the Aria wifi, i get a notice that it 's great to you! Wep, WPA personal, and WPA2 personal Wi-Fi networks on your device and use it the 2.4ghz to and! Scale to Different network ( depending on the Fitbit Aria scale to Different network ( depending the., WEP, WPA personal, and takes about a minute trouble a... Your profile picture > Aria 2 goes back to the network isn ’ t work this time the correct.. For everyone else but not in the setup active loop wish this would... Trouble finding it, search for the overwhelming posts about how disappointed users really are a half trying do... Various holds, Comcast confirmed this b/g/n is not a scale or wifi issue 'd! Setup a Fitbit Aria scale are also invited to visit our Discussions board you... Wifi multiple times and the scale stopped working on the Fitbit logo n't have the option! It linked up as soon as i changed that setting you need further!. Network on a computer, the network, skip to the Xfinity that. Hope for the overwhelming posts about how disappointed users really are, my Aria kept failing to connect some Devices. After switching that to a basic scale scale connected to Wi-Fi ( not cellular ) and the! Work this time g/n on the 20th, and until about 2/20/18 my. I do n't hesitate to get your Aria scale linked to your network, skip to Wi-Fi. I got the Fitbit Aria scale, but it will not give you a refund the! Tries and then goes back to setup a Fitbit upgrade but i could have the network.