Has anyone found a fix to the Aria 1 WiFi connection problem? The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. Click Next and your computer will begin to look for your Wi-Fi network. The scale can't connect to your Wi-Fi network but the cause is unknown. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Following the instructions explicitly, my FitBit Aria 2 device will not connect to the PlusNet Wi-Fi. Fitbit will be happy to take your order for the Aria 2. I love the minimalistic and modern design. - 3269977 I'm currently researching new products, the amount of time and frustration I have had with this is not worth it anymore. It will ask you if you want to connect to your network. That really sucks. @srschroeder I'd like to follow up on this also. It will then look for the Fitbit Aria Scale Network. Let us know if you need assistance to reconnect your Aria. It automatically connects to an available Wi-Fi network when plugged into the charger. About this fantastic Successes look forward itself thus so many Consumers of Product: Expected it concerns Manageable Reviews and aria VPN smart connection can be anyone different strong work. We also appreciate all your efforts in troubleshooting this issue with us. I had the same issue. Set my wifi to mixed (b/g/n) mode. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Turn on suggestions. The battery level is accurate as of the last sync. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. did it work ? A message will appear regarding what to do with your scale. Ah yes, welcome to my world. Aria VPN smart connection - Safe + Quick to Use No consumer may to the Opportunity renouncing, the product itself to try, this is clear! and mine stopped in Sept  also ! It was a pleasure talking over the phone with you today regarding to your Fitbit Aria scale.Thank you for troubleshooting your Aria's connection along with us.The Aria scale is only capable of connecting to wireless routers using the 802.11b standard, which falls into the 2.4 GHz frequency band. We strongly recommend that readers utilisation local antivirus computer software, enable two-factor authentication wherever available, and custom a word manager to make over and store unique, compound passwords for each place and divine service you use. 14:53 This is commonly found when connecting to Wi-Fi networks in hotels, airports, coffee shops, and other public places. So, new router and now my aria refuses to connect. Close. @Timberwolf620 @brenda57 I really know and understand how you feel about this. The Fitbit Aria is about as easy to re-connect to a different wifi as it was for NASA to first send men to the moon. Networking Requirements Aria 2 connects directly to your home’s Wi-Fi network and supports the following network configurations: • Wireless 802.11b/g/n, 2.4 GHz standard We're going to assume your Fitbit has been registered and set up properly, but there's a catch - to use Fitbit Connect, you need the Fitbit Wireless Sync Dongle. Setup to add it to my home wifi network took less than 5 minutes and I … Disappointed that because I have dual band internet, which I have had for a year now, fitbit help desk says it is my internet providers fault it no longer connects. Moderator edit: updated subject for clarity. Too bad so sad. Claim is that it is a problem with the Xfinity routers. Ready to connect your scale? Aria tracks your weight, body fat percentage, and BMI, painting a picture of your long-term progress. Don't think so, Pretty sure I'm done with Fitbit. There is no magic here - it uses the same WiFi technology. I want to follow up and would like to know if the issue persists or if your Aria scale could be re-connected with your network. - 3269977. I ended up uninstalling my aria from my phone completely and reinstalled it and it works again. Choose the name you have assigned to 2.4 GHz and submit your password to complete the setup.Your case number is 23793967.We hope that this allows you to setup your Aria scale successfully.Sincerely. Turn it over and take out a battery (one is enough). A captive portal opens a web page in your browser and could ask for a username and password, payment, or acceptance of terms. The latest issue is the device just won't enter setup mode anymore. Your fix has been integrated into galileo. two hours later, it wouldn't re-connect to my wifi. Connected to an open wifi network. This is a very common problem, however, none of the solutions provided on other posts have worked. 3. They will let me know when they have found a solution. Using your home Wi-Fit network, it wirelessly syncs your stats with online graph and mobile tools that help you stay motivated and on track. Plug your watch into the charger and make sure it’s in range of your Wi-Fi network. Thank you for your comments. Only the Fitbit Aria takes an hour EVERY time. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. The following packages were automatically installed and are no longer required: ... Now just need to add wifi dongle and connect to local wireless, pick a nice central location and power it up and let it go. I was able to contact our Support team and was told that they contacted you via email recently. I want to help you to find a solution for this. Running with music makes you happy! Please let me know if a solution was provided my friend! Verified Purchase. I now have non connecting bathroom scales and manual entry in to my fitbit account. Please check out your email inbox to see they message. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. If you skipped this step or want to add other networks to your watch, complete these steps: Your watch can store up to 5 different Wi-Fi networks. However, upon checking our system we noticed that your Fitbit Aria is currently out of our limited warranty period, which we could confirm with the information you have provided. The Fitbit Aria Wi-Fi smart scale features an easy-to-read display that shows you what Aria™ is tracking. And every night I have tried to connect it. For best results, connect your watch to your home or work Wi-Fi network. My Aria 1 quit working (connecting) in September of 2017 and after trying everything I could think of from router settings (Xfinity dual band) to setup procedures (phone, internet and setup exe file) nothing has worked. I am so fed up with fitbit I will never buy another product. But this time after spending another hour, I figured out how to sync it with the trash. I've seen online that Fitbit used some very outdated (cheap) Wi-Fi hardware in version 1 of this scale. Tap Next and follow the on-screen instructions to reconnect your scale to … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Setup to add it to my home wifi network took less than 5 minutes and I haven't had any issues with it after a month of use. Did all my previous tricks to force a connection - move scales closer to router, setup reserved IP for scales, googled for further options but without success. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. The Fitbit app is compatible with most popular phones and tablets. If you still can’t connect to Wi-Fi, complete the steps below based on your issue. Download Fitbit connect. Many Fitbit devices come with a feature called Quick View, which allows you to simply raise your wrist to wake the display. This info will be forwarded to our team since this helps us to keep improving. 2. Added my Fitbit Surge with it and bought an Apple Watch. Thank you very much ! How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. We would like you to proceed through the following instructions, so that we can connect directly to that 2.4 GHz frequency.Please open your router settings and assign a unique wireless channel to each of these two frequency bands, making sure that the channel used for 2.4 GHz is lower than the one chosen for 5 GHz. ‎03-04-2018 Creating your account is completely free, and takes about a minute. The Fitbit app is compatible with most popular phones and tablets. Go back to the Fitbit app and try again to add a Wi-Fi network. The whole process is described at Fitbit web site: Fitbit - Start - Aria. The Fitbit Aria connects directly to your home’s wireless network and supports the following network configurations: Wireless 802.11b standard WEP / WPA / WPA2 personal security Automatic (DHCP) IP setup (static IP configuration not supported) Aria requires an 802.11b-compatible network to connect and sync your scale data to your Fitbit dashboard. If there are 2 or more Wi-Fi networks in range, choose the network your watch should connect to: If you have trouble connecting your watch to Wi-Fi, review the troubleshooting steps in Why won't my Fitbit watch connect to Wi-Fi? Also, let me know if you have made changes to your network (router, router settings or WiFi password). Find helpful customer reviews and review ratings for Fitbit Aria Wi-Fi Smart Scale (Black - Bilingual) at Amazon.com. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. Specified an empty wifi channel for my neighbourhood. Find useful tools in the Fitbit app. @Shicks85 Thanks for getting back! I really appreciate your feedback and comments about this. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2021 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info. I'm sorry to hear that your Aria scale stopped connecting with your network. Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi; Re-connect to your home network; Get started. Leave it out for a total of 10 seconds. You’re prompted to connect your watch to a Wi-Fi network during setup. This is the second time mine has stopped working. You indicated that you are using a dual-band router, which offers both 2.4 GHz and 5 GHz. Share Your Story. I had the same problem, my batteries needed to be replaced... this should be simple, pick up the scales, turn them over, remove the cover, remove batteries and install new batteries. The scale identifies up to eight users allowing you to invite the whole family. Please let me know if a solution was provided. Fitbit Aria WiFi Smart Scale. Benoît Allard says: Monday January 12th, 2015 at 07:01 PM. Unable to connect to WIFI. After easy, wireless set-up, your Fitbit aria scale taps into your home wireless network and uploads your information automatically to fitbit.com each time you step on the scale. Nothing has changed on my WiFi, nothing at all on my end, it is the scale that suddenly will not connect. I bought my Aria scale to pair with my Fitbit Charge HR. I changed my entire network to old standards to make it work. Join an existing conversation, or start a new thread to ask your question. So I have a scale that displays weight and body fat percentage. Often these problems are marked as 'solved' by fitbit if the scale is out of warranty. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Browse Community Forum. Since you mentioned that your scale stopped connecting with your network again. Worked for years. Alas, no solution has yet surfaced. Get where you want to be. I would like to follow up on this issue and would like you to try the following troubleshooting steps: Restart your router and after this, set up your scale from scratch. I logged into my network and I see no changes pushed down from xfinity. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. Reviewed in Canada on August 19, 2018. If you're not sure how to do this, please contact your internet service provider or router manufacturer for further instructions.Once you have saved these settings, proceed through the Aria setup process again by directing your WiFi device to http://www.fitbit.com/scale/setup/start. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. I went thru hours of labor to get it back online after not being connected for 2 months.. How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. And every night it has "No Sync"ed. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Disappointed that because I have dual band internet, which I have had for a year now, fitbit help desk says it is my internet providers fault it no longer connects. 1. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. by @Shicks85 Thanks for joining us in this thread and our Fitbit Community! Any other suggestions? Posted by 2 years ago. Archived. According to your Fitbit account, your Aria scale is no longer paired to it. The warranty period is good for 365 days. Nothing changed the first time and nothing changed in the 5 days it did work. Thanks for posting the update here. 1. Connect your Fitbit watch to your Wi-Fi network to download playlists and apps from the Fitbit App Gallery, and for faster firmware updates. Fitbit Versa Screen Wake no longer works when turning the wrist Categories Fitbit , Mailbag , Smartwatches Tags Fitbit , fitbit versa , wifi issue , won’t connect to wifi Post navigation On the Today tab , tap your profile picture > Aria 2. In my opinion you shouldn't have to Jump through hoops to get it working and in mtycase still doesn't work ! Wi-Fi won’t work on your watch when the … It even will confuse me with guests who have close weights as mine. @Timberwolf620 I understand how you feel about this and I'm sorry to hear that your Aria stopped syncing with your network. It identifies you by name (or initials), then displays your weight and body fat %, letting you know when that info syncs to your account. Shop Fitbit Aria Air smart scales from the official Fitbit Store. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. dicom networking node, how. Spent an hour and a half to two hours on the phone with Fitbit support last week running through all the setup procedures again only to be told that the engineering division is aware of the problem and is working on it. If you're not comfortable doing this, you can set up using our set up software. I Basics and Trouble Shooting connect the device at Action The Best Smart the product to function Fitbit Aria 2 Review. Now I have a scale that I have to go manually log my weight in. I'm so glad to hear that you were able to get your Aria scale connected after re-installing it again. For instructions, see How do I find my Wi-Fi network password and security setting? Please contact Fitbit Customer Support if assistance is needed in setting up, using, or maintaining the Aria 2 Smart Scale or to report unexpected operations or events. Aria 2 Wifi setup not working. Fitbit app Tap the Today tab > profile picture. Nothing has changed on my WiFi, nothing at all on my end, it is the scale that suddenly will not connect. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. I've spent countless hours attempting to resync this paperweight to my new wifi only for it to start "Thinking" or be unable to connect. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems: Apple iOS 12.2 or higher; Android OS 7.0 or higher See additional tips for Android phones and tablets. Automatically recognizes up to 8 different people in your home, sending their info to separate accounts at fitbit.com. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. It seems like a lot of people online are having similar issues, but I can't find a sure fix. I just got a new Aria 2 and I'm trying to set it up with my wifi. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. Fitbit Versa Screen Wake no longer works when turning the wrist Categories Fitbit , Mailbag , Smartwatches Tags Fitbit , fitbit versa , wifi issue , won’t connect to wifi Post navigation They did offer to take my order for a new scale (Aria 2). I wake up this morning and once again it doesn't connect. How do I find my Wi-Fi network password and security setting? It has a bright, clear easy-to-read screen. Also give the two frequency bands individualized SSID names, so that you can specifically choose the 2.4 GHz SSID during the Aria setup process. @roger_cruse Thanks for participating in our Fitbit Community! It has now been a week since my Aria arrived. If this is the first … For more information about our warranty policy, please visit www.fitbit.com/returns.Please note that currently we do not have a repair center and our retailers aren't certified to repair any Fitbit product, which is why we do not produce replacement parts. When you're in control, stepping on the scale feels good. First, you download small executable program to your computer (Mac in this case). Known problems:- Surprisingly you can read these, and more, for yourself on the fitbit forum. Please let me know if you see any error message when your scale tries to connect with your WiFi. 1. I love the minimalistic and modern design. As an Amazon Associate I earn from qualifying purchases. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. The Aria only works with the older 802.11b WIFI protocol and cannot tolerate non alphanumerics in … this was my response that I got  !! Weight; BMI Sync scale to view in Fitbit app; Body Fat % & Lean Mass Only on Aria 2; Charts Trends Over Time; Weight . Read honest and unbiased product reviews from our users ... 3.0 out of 5 stars No longer connects to WiFi. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. I bought my Aria scale to pair with my Fitbit Charge HR. 05:12 Why won't my Fitbit watch connect to Wi-Fi. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. Additional data charges from your mobile carrier may apply. Aria VPN smart connection - Don't permit others to follow you Even if you're inclined to trust your buster humans. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. I move every year, and every year I have to reconnect my WiFi devices. For more information about the warranty policies, please visit this page. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. I sat there for an hour with the screen saying, "Failed to Connect." @Dragoo It's great to see you in our Fitbit Community! After two telephone calls they sent me this email which was never discussed during my two calls. This Article of effective Means how aria VPN smart connection is unfortunately very often only for a short time purchasing, there naturally effective Means of some Manufacturers not welcome. I have a Fitbit Aria scale that communicates ONLY on 802.11b and can longer connect to my WiFi since Comcast disabled 802.11b.